Incident Handling and Response

Preparation, made easy

Fentron provides a robust Incident Handling & Response solution that focuses on identifying an incident and taking the necessary actions to contain the activity. Our Incident Handling & Response solution starts by analyzing your organizations current security controls and processes.

This ensures that you meet the required level of preventive measures needed to identify and respond to threats found on your network. Our experts focus on areas that are crucial for implementing an Incident Response Process that include technical threats and controls, incident escalations, forensic analysis, and evidence chain of custody.

At the end of the engagement, Fentron delivers a customized run-book that aligns with the National Institute of Standards and Technology (NIST) framework. The run-book addresses specific types of attacks and the corresponding responses based on your current security posture. Our run-book acts as a guidance for organizations that may not be mature enough to have an Incident Response Program.

Detect, Protect, Respond

Incident response is a term used to describe the process by which a company responds to security events or incidents that affect the confidentiality, integrity, or availability of its assets. There can be many vectors that would call for an Incident Response process that include:

Environmental and Physical: Storms, fires, power outages, terrorism, and theft

User behavior: Insider threats, classified data exposure, collusion, and malicious activity

Unauthorized Actions: Unauthorized access, illegal software installations,  and privilege escalation

Malware discovery: Spyware, Trojans, Malware, and Botnets

Our Services Include:


According to IBM, the cost of a data breach in the year 2016 was $4 million dollars. Implementing an Incident Handling & Response process is a more affordable solution for protecting your data without breaking the budget.

Customized Runbooks

Use our customized attack run-books to improve your current security processes and procedures

Expert Support

Engage with our experts on recommended implementations and address immediate action items to get your incident response program up and running.

Breach Mitigation

Mitigate the chance of your company being breached by having a process in place to identify, detect, protect, and recover from any security incident that comes your way.

Business Continuity Planning

Build out a response plan for continuing business workflow during the event of a natural disasters or cyber-attacks.

Investor Confidence

Incident Response Programs can put investors at ease by allowing them to see the maturity your company based on its data protection standards.